- Hair Assured operates from the UK.
- Orders will be processed (e.g. wig making) and dispatched within 3-14 working days depending on availability.
- Hair Assured will make every effort to process and dispatch orders as soon as possible.
- If your order is urgent, please get in touch with Hair Assured before placing the order.
- All orders are final.
- Standard UK delivery takes 3-5 working days from dispatch.
- Standard UK delivery is £5.
- A tracking number is provided for all UK deliveries and this will be emailed to the customer once the order has been dispatched.
- Some delivery companies may also require an additional signature on arrival.
- If you are not available to receive the order, the delivery company will provide details of what to do next.
- Once the first delivery attempt has been made, the customer will be required to liaise directly with the delivery company to arrange redelivery or collection of the order.
- International delivery takes between 5-14 working days from dispatch depending on the destination country proximity from the UK.
- International delivery costs £20.
- Please be aware that customers are liable for any custom and importing charges that may be applicable. Hair Assured are not responsible for these charges and do not have any control over them. Please make sure you understand the relevant custom policies and fees before placing your order.
- A tracking number is provided for all international deliveries and this will be emailed to the customer once the order has been dispatched.
- Some delivery companies may also require an additional signature on arrival.
- If you are not available to receive the order, the delivery company will provide details of what to do next.
- Once the first delivery attempt has been made, the customer will be required to liaise directly with the delivery company regarding the redelivery or collection of the order.
- The delivery and shipping information provided is a guide. During busy periods, delivery times may take longer than usual.
- Hair Assured provides worldwide shipping.
- International delivery times will vary depending on the country location.
- Orders are not delivered on bank holidays.
- If for any reason you have not received your order within the advised period, please email us at info@hairassured.com.
The Delivery and Shipping policy should be read, and are in addition to our policies, including our Terms and Conditions policy, Terms of Website Use policy and Privacy policy